Someone to call when it breaks
Proactive maintenance and a support window, instead of emergency invoices.
Websites decay quietly. Certificates expire, plugins fall behind, a form stops sending, and nobody notices until an enquiry is lost. A care plan covers the routine work that prevents that, plus a defined window for the small changes every business needs.
We monitor uptime and errors, run updates in staging first, keep off-site backups, and report monthly on what changed. You get a named contact and a response time, not a ticket queue.
Signs you need this
- Nobody has updated the site in months.
- You find out about downtime from a customer.
- Small changes take weeks because the developer is unavailable.
- There is no usable backup.
- Forms silently stop delivering.
What you get
Updates
Core, plugin and dependency updates tested in staging before production.
Backups
Automated off-site backups with a tested restore procedure.
Monitoring
Uptime, SSL, error logs and form delivery checks with alerts.
Security
Hardening, malware scanning and prompt patching of known issues.
Support hours
A monthly allowance for content edits and small changes.
Monthly report
What was updated, what was fixed, performance and uptime.
How the work runs
- Onboarding. Access audit, backup verification, monitoring installation.
- Baseline. Fix anything already broken before the plan starts.
- Maintain. Scheduled updates and checks, with alerts for anything abnormal.
- Report. Monthly summary and a rolling list of recommended improvements.
Why Kriov Tech
Fourteen years of building and running websites for international clients, over 800 delivered projects, and a working style that assumes you want the job finished rather than a longer relationship with an agency. You deal with the person doing the work.
Website care & hosting: common questions
Do you host as well? +
Yes, on VPS infrastructure we manage, or we can maintain a site hosted elsewhere.
What is the response time? +
Same working day for standard issues; critical downtime is treated as immediate.
What if I need bigger changes? +
Support hours cover small work. Larger projects are quoted separately at a lower rate than ad-hoc.
Can you take over a site built by someone else? +
Usually. We audit access and code first and tell you if the build is maintainable.
Related services
Website design & development
Fast, accessible websites built to convert visitors into enquiries.
Shopify development
Custom themes, apps and checkout work that lifts conversion and average order value.
WooCommerce development
WordPress commerce built properly — performance, payments and plugins that behave.
Tell us what you are trying to fix
A short brief is enough. You will get a scope, a timeline and a fixed price — not a sales sequence.